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Case StudiesFrequently Asked QuestionsNeighbourhoodsBest Markham RealtorNew listingBlogReviewsVIP Perks CardSold ListingMarkham Condo'sLuxury Homes in MarkhamCondo's in MarkhamMarket Update for SellersMichael John Lau · REALTOR® · Verified Google Reviews · Updated October 2026
81 Five-Star Reviews: What Clients Say About Michael John Lau
Quick answer: Michael John Lau, a Markham REALTOR® with eXp Realty's Luxury Division, has 81 five-star Google reviews and a 5.0 average rating. Sellers, buyers, first-time buyers and downsizers mention the same things again and again: a clear analysis before any decision, careful preparation, patience, deep Markham knowledge, and negotiation focused on the client's best result.
In Their Own Words
What It's Like to Work With Michael
Filter by situation to find reviews from people who were where you are now. Each one is a verified Google review, shown as the client wrote it.
“From the very first phone call and initial visit, they showed true professionalism and confidence. They gave a clear and accurate analysis of my home, provided great advice on preparation, and marketed it to the right buyers by highlighting what made our home unique. Their team worked extremely hard day to day, stayed on top of buyer interest, and negotiated carefully to reach a fair, win-win outcome. They didn't just focus on closing a deal, they focused on getting the best result for everyone involved. This experience showed me that not all real estate agents are the same.”
“Michael helped my husband and I buy our first home. After looking for almost a year, Michael did not give up on us. He was there when we needed him. He is very knowledgeable, reliable, and super easy going. Though finding a home can be challenging and frustrating, Michael made this experience for us very smooth and calm. Most importantly, Michael was always available to speak or meet with us when we needed him. We were very lucky to have had the opportunity to work with such an intelligent and kind-hearted person. Michael, thank you for finding us a home, a home that we call ours.”
“It was time to downsize and I came across Michael on social media. The greatest value they brought was the preparation for sale. The staging was excellent, a comprehensive home inspection, and detailed weekly feedback from viewers. Michael seamlessly helped the sale move along to closing.”
“Michael and his team went above and beyond throughout our sale. Their communication was excellent and their local knowledge of Unionville gave us real confidence. We couldn't have asked for a smoother experience.”
“Michael's market knowledge of Markham is exceptional. He knew every neighbourhood deeply. When we found the home we wanted, his analysis told us exactly what to offer. The whole process felt controlled and confident from start to finish.”
Showing 5 of 5 featured reviews. All 81 are on Google.
What Clients Consistently Say
The Same Six Things, Review After Review
Different clients, different situations, and the same patterns in what they describe.
Analysis first
Clear numbers before decisions
Sellers describe "a clear and accurate analysis" of their home before it listed. Buyers say his analysis told them "exactly what to offer." The pricing method: data-driven pricing.
Preparation
The work before the sign goes up
Downsizers call preparation "the greatest value": staging, a pre-listing inspection, and weekly feedback from every showing. See seller services.
Patience
No one describes feeling rushed
First-time buyers note that Michael "did not give up on us" through a search of almost a year, and was "always available to speak or meet."
Local knowledge
Street by street, not city averages
Clients mention his knowledge of Unionville and of "every neighbourhood." That is why each of Markham's neighbourhoods has its own guide and home-values page.
Negotiation
Aimed at the client's outcome
"They didn't just focus on closing a deal, they focused on getting the best result for everyone involved." Negotiation that protects the client, not a fast finish.
Communication
Calm, steady and clear
"Smooth and calm." "Controlled and confident." "Excellent communication." Clients describe knowing what was happening at every step.
Reviews, Backed by Results
The Outcomes Behind the Words
Reviews describe how it felt. Case studies show what happened, with list price, sold price and days on market.
Choosing an Agent
How to Read Real Estate Agent Reviews
Any agent can call themselves the best in their own marketing. Reviews from real clients on an independent platform tell you more, if you know what to look for.
- 01
Find your situation
A downsizer, a first-time buyer and a family selling an estate need different things. Look for reviews from people who were where you are now, then read those closely.
- 02
Look for specifics, not adjectives
"Great agent" tells you little. "Weekly feedback from viewers" or "his analysis told us exactly what to offer" tells you how the agent actually works.
- 03
Read volume and rating together
A perfect rating across a handful of reviews is a different signal from a 5.0 average across 81. Both numbers matter, and so does how recent the reviews are.
- 04
Check where they are posted
Reviews posted on an independent platform such as Google cannot be edited by the agent. Testimonials that appear only on an agent's own site are harder to verify.
- 05
Ask for the result behind the review
Good reviews should match real outcomes. Ask any agent for sales like yours, with list price, sold price and days on market. Michael publishes his in case studies. More questions to ask: 10 questions to ask a listing agent.
A few sentences on Google about your situation, such as selling an estate, downsizing or buying a first home, helps the next family find the right help. Find Michael on Google →
Questions About Michael's Reviews
Michael John Lau has 81 five-star Google reviews and a 5.0 average rating, posted by Markham sellers, buyers, first-time buyers and downsizers he has worked with since he was licensed in 2015.
Yes. Every review on this page is a verified Google review from a real client, shown as the client wrote it, with some excerpted for length. You can read all 81 directly on Google, where reviews are posted by clients and cannot be edited by the agent.
Sellers most often mention a clear and accurate analysis of their home before listing, careful preparation including staging and a pre-listing inspection, weekly showing feedback, and negotiation focused on the best result rather than a quick close.
Buyers mention his knowledge of Markham neighbourhoods, analysis that told them what to offer, and patience through long searches. First-time buyers describe a process that felt "smooth and calm."
Look for reviews from clients in your situation, specific details rather than general praise, both the rating and the number of reviews, independent platforms such as Google, and real results behind the reviews, such as published case studies with list and sold prices.
Yes. Michael John Lau publishes detailed case studies with list price, sold price, number of showings and days on market. Recent examples include 56 Ingleborough Court, sold for $1,600,800 with six offers, and 16 Milne Lane, sold $100,000 over asking after a year unsold with another agent.
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Book a free, no-obligation consultation. Bring your questions, and see for yourself why Markham buyers and sellers describe working with Michael John Lau the way they do.
Call (416) 700-0286Email info@callmikelau.com
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Michael John Lau is a licensed REALTOR® with eXp Realty, Luxury Division (Licence #4784577), serving Markham and York Region, Ontario. Reviews shown are verified Google reviews reproduced as written; some are excerpted for length. Review count and rating are current as of October 2026. Past results do not guarantee future outcomes.